Frequently Asked Questions (FAQ)

The platform

The Autoconnect applications are available for businesses, such as vehicle dealers, importers, customs offices, insurance brokers, and other professions or businesses where accessing vehicle data is useful.

The Autoconnect platform is available 24/7. Successful (pre)registration is immediately recorded with DIV.

Costs and payment

There are no fixed monthly fees. You pay per successful transaction.

You’ll receive a monthly invoice for all your transactions from the previous month. If you haven’t used the platform, you won’t receive an invoice.

Our invoices are collected by direct debit as standard.

As a platform user, you’ll receive the invoice. You can, of course, pass the cost of your transactions on to your customer.

No. You only pay for successful transactions, of course.